TohnichiTohnichi America
 

Repair and Calibration Services

Instructions for Sending in Repairs to Tohnichi America

Send only Tohnichi items. We do not service other brands. Include the following information on your paperwork:

  • Name of Contact Person and Contact Phone Number
  • Your fax number/email for quotation
  • Detailed description of the problem with the tool
  • If you will require NIST traceable certificate

You may either send items through your local dealer or send them directly to Tohnichi's repair department.

If you are not a dealer and send directly to Tohnichi's repair department, Terms of Payment are COD or Credit Card payment only.

A quotation will be faxed upon inspection of the tool, no work will be performed without customer's written approval.

A $20.00 bench fee applies to each item sent in to our repair department. This fee is waived if you decide to go forward with the repair or if you choose to purchase a new tool for items deemed beyond economical repair.

NOTE: Once you have received your tool back from our repair and calibration lab please inspect the tool for proper function. If you experience any problems with your tool related to your recent repair in the 30 days following receipt please return it to us for warranty service. Repairs and calibrations performed at our Buffalo Grove facility are warrantied for 30 days from receipt of your repaired tool. Warranty does not cover issues unrelated to repaired components. Warranty will not cover tools that have been physically damaged after receipt or used outside of their stated torque range. Warranty void if calibration stickers or seals have been removed.

Service Fees (2016)

Preset Fees
Torque Wrenches: QSP, CSP, SP, RSP, BQSP, BCSP Preset Service $20.00 per tool
Preset Service with NIST Certificate $40.00 per tool
Torque Drivers: NTD and RNTD Preset Service $10.00 per tool
Preset Service with Nist Certificate $30.00 per tool

 

NIST Certificate
(Note: If tool is found to be out of calibration, additional adjustment fees of $60.00 per hour charged in 15 min increments will apply. Does not apply for new tools.)
Torque Wrench Mechanical "Click" Torque Wrenches ; Below 280N.m or Equivalent Model $40.00 per tool
Mechanical "Click" Torque Wrenches ; 280N.m - 700N.m Equivalent Model $60.00 per tool
Mechanical "Click" Torque Wrenches ; 700N.m Equivalent or Larger Model $120.00 per tool
Dial & Flat Beam Torqeu Wrenches ; Below 280N.m or Equivalent Model $60.00 per tool
Dial & Flat Beam Torqeu Wrenches ; 280N.m - 700N.m Equivalent Model $80.00 per tool

Digital Torque Wrenches ; CEM , CTA, CPT, CTB Below 360NM and Equivalent Models

$120.00 per tool

Digital Torque Wrenches ; CEM , CTA, CPT, CTB 360NM and Equivalent or Larger Models

$160.00 per tool
Torque Driver Adjustable Torque Drivers ; RTD, LTD $40.00 per tool
Dial Indicating Torque Drivers ; FTD, FTD-S $80.00 per tool
Torque Driver ; AMLD, AMRD, BMLD, BMRD, MTD $150.00 per tool
Digital Torque Drivers ; STC $120.00 per tool
Torque Gauge ATG $150.00
BTG $180.00
ATGE $300.00
BTGE $360.00
Torque Testers and Sensors** DOTE, DOT, TCC, TF, LC, TDT, ST, TME, TM, BTM, TT Price on Request

** Please contact our repair dept for estimated quote and detailed instructions for packing and sending testers for calibration and repair.

 

Labor Rates
Bench Fee
Per tool
$20.00
Hourly Labor Rate $60.00


 

Contact Information

Send All Tohnichi Products for Repair and Calibration To:

Tohnichi Repair Department
1303 Barclay Blvd.

Buffalo Grove, IL 60089 USA

1.847.947.8560

Contact: Andrew (ext. 127) or Yoshi (ext. 123)

Email: repairs@tohnichi.com

 

 


 
           
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